Introduction and Acceptance of the Terms

Welcome to the website of Arrival Project (“Arrival Project,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of www.arrivalproject.org and any related sites, apps, emails, and online services that link to these Terms (collectively, the “Site”), including any content, functionality, and services offered on or through the Site. 

By accessing, browsing, creating an account, making a donation, registering for an event, signing up for a newsletter, or otherwise using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must immediately discontinue use of the Site. Your continued use of the Site following the posting of any changes to these Terms constitutes your acceptance of such changes.

These Terms constitute a legally binding agreement between you and Arrival Project. You represent and warrant that you are at least eighteen (18) years of age and have the legal capacity to enter into these Terms. If you are using the Site on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

Eligibility; Accounts and Accuracy of Information

You must be at least 13 years old to use the Site. If you are under 18, you may use the Site only with the consent of a parent or legal guardian, except where the Site or a specific feature is clearly directed to minors. If you create an account, you agree to provide accurate information, keep your credentials confidential, and notify us promptly of any unauthorized use. We may suspend or terminate access for any violation of these Terms or applicable law.

Minors; Removal of Content Posted by Minors

If you are under 18 and a registered user of the Site, you may remove or request removal of content you posted, as described in our Privacy Policy or on the Site. Removal may not ensure complete or comprehensive deletion if the content has been reposted by others or retained as permitted by law.

About Us; Nonprofit Status

Arrival Project is a California nonprofit public benefit corporation organized under California law, recognized as tax-exempt under Section 501(c)(3) of the Internal Revenue Code of 1986, as amended, and is registered with the California Attorney General’s Registry of Charities and Fundraisers as required under California Government Code Section 12585. Information on our mission, programs, and governance is available on the Site. Nothing on the Site guarantees any particular outcome of our programs, and we may change or discontinue the Site or any content at any time.

Tax-Deductible Contributions

Contributions made to Arrival Project are generally tax-deductible to the extent permitted by law. However, the deductibility of any particular contribution depends on the donor’s individual tax circumstances. Donors are encouraged to consult with their own tax advisors regarding the deductibility of their contributions. No goods or services are provided in exchange for donations made through the Site unless otherwise expressly stated at the time of the donation. In the event that any goods or services are provided in connection with a donation, Arrival Project will disclose the fair market value of such goods or services, and only the amount of the donation that exceeds the fair market value will be tax-deductible as permitted by applicable law.

If you make a one‑time or recurring contribution, you authorize us (and our third‑party payment processors) to charge your designated payment method for the amount and frequency you select, plus any applicable charges. Recurring contributors can cancel future charges at any time as described on the Site or by contacting us; cancellations take effect prospectively and do not entitle you to refunds of amounts already processed. If we cannot process a charge, we may retry or contact you to update payment information. We may reject or refund any donation at our discretion to comply with law or organizational policy.

Donation Processing and Receipts

All donations made through the Site are processed by third-party payment processors. By making a donation, you authorize Arrival Project and its designated payment processor(s) to charge the payment method you provide for the amount of your donation. Arrival Project will issue written acknowledgment of donations in accordance with Internal Revenue Service requirements. For donations of $250 or more, Arrival Project will provide a contemporaneous written acknowledgment containing the information required under Section 170(f)(8) of the Internal Revenue Code. Arrival Project endeavors to process all donations promptly; however, processing times may vary depending on the payment method selected and the policies of the applicable payment processor.

Refund Policy

All donations are final and generally non-refundable. Arrival Project reserves the right, in its sole discretion, to issue refunds in cases of verified fraudulent transactions, unauthorized charges, or demonstrable processing errors. Requests for refunds must be submitted in writing to Arrival Project within thirty (30) days of the date the donation was processed. Arrival Project will review each refund request on a case-by-case basis, and any determination regarding a refund shall be at the sole discretion of Arrival Project. If a refund is issued for a donation for which a tax receipt has already been provided, the donor is responsible for adjusting their tax records accordingly and may not claim a charitable contribution deduction for the refunded amount.

Payment Processor Disclaimer

Donations are processed through third-party payment processors that are independent of Arrival Project. Arrival Project does not store, retain, or have direct access to your full payment card information. By making a donation, you agree to be bound by the terms of service and privacy policies of the applicable payment processor in addition to these Terms. Arrival Project is not responsible for any errors, failures, or security breaches attributable to any third-party payment processor. Any disputes regarding payment processing should be directed to the applicable payment processor, and Arrival Project shall not be liable for any losses, damages, or claims arising from the acts or omissions of any payment processor.

Intellectual Property

Ownership of Content

All content on the Site, including but not limited to text, graphics, photographs, images, illustrations, video, audio, software, code, data compilations, page layout, underlying code, and other materials (collectively, “Content”), is the property of Arrival Project or its licensors and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property and proprietary rights laws. The compilation, arrangement, and assembly of all Content on the Site is the exclusive property of Arrival Project and is protected by applicable copyright laws.

Trademarks

The Arrival Project name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks or service marks of Arrival Project or its affiliates or licensors (collectively, “Marks”). You may not use such Marks without the prior written permission of Arrival Project. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.

Limited License 

Subject to your compliance with these Terms, Arrival Project grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Site for your personal, non-commercial use. This license does not include the right to: (a) modify, reproduce, distribute, display, perform, publish, license, create derivative works from, or sell any Content obtained from the Site; (b) use any data mining, robots, scraping, or similar data-gathering or extraction methods on the Site; (c) download (other than page caching) any portion of the Site or any Content, except as expressly permitted by Arrival Project; or (d) use the Site or any Content for any purpose other than its intended purpose. Any use of the Site or its Content not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other applicable laws.

Digital Millenium Copyright Act

If you believe that any Content on the Site infringes your copyright, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. § 512, by providing the following information in writing to Arrival Project’s designated copyright agent: (a) a physical or electronic signature of the copyright owner or a person authorized to act on the owner's behalf; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material that is claimed to be infringing and information reasonably sufficient to permit Arrival Project to locate the material; (d) your contact information, including your address, telephone number, and email address; (e) a statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement, made under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner. Arrival Project's designated copyright agent for notice of claims of copyright infringement can be reached at: connect@arrivalproject.org

User Conduct

You agree that you will use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

(a) Use the Site in any way that violates any applicable federal, state, local, or international law or regulation, including without limitation California Government Code Section 12580 et seq. governing charitable solicitations; 

(b) Impersonate or attempt to impersonate Arrival Project, an Arrival Project employee, another user, or any other person or entity;

(c) Use the Site to transmit or procure the sending of any advertising or promotional material not authorized by Arrival Project, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation;

(d) Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or that, as determined by Arrival Project, may harm Arrival Project or users of the Site or expose them to liability;

(e) Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful to the Site or its infrastructure;

(f) Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site;

(g) Use any device, software, or routine that interferes with the proper working of the Site, or otherwise attempt to interfere with the proper working of the Site;

(h) Use the Site to make fraudulent donations or to engage in any fraudulent activity;

(i) Remove, alter, or obscure any copyright, trademark, or other proprietary rights notice on the Site or any Content; or

(j) Otherwise attempt to interfere with the proper functioning of the Site.

Arrival Project reserves the right, without notice and in its sole discretion, to terminate or restrict your access to the Site for any violation of these Terms or for any other reason.

Memberships, Subscriptions, and Automatic Renewal

If we offer a membership, subscription, or other service that renews automatically, the offer page will disclose the renewal term, pricing (and any introductory or promotional pricing and how it changes), how to cancel, and how we will provide confirmation and notices. By enrolling, you agree that the service will renew until you cancel as described on the Site. You can terminate an online‑enrolled plan online, at will, using the “click to cancel” mechanism made available in your account or through another prominently disclosed online method. If you enrolled by another medium, you may use that medium to cancel. Notices about renewals, price changes, or material changes may be provided electronically in a retainable form.

User Content and License To Us

The Site may allow you to submit, post, upload, or otherwise provide content, including text, images, videos, feedback, or other materials (“User Content”). You retain ownership of your User Content. You grant Arrival Project a nonexclusive, worldwide, royalty‑free license to host, store, reproduce, adapt, publish, publicly display, and otherwise use your User Content to operate, improve, and promote the Site and our mission. You represent that you have all rights necessary to grant this license and that your User Content and use of the Site will not violate law, infringe others’ rights, or contain harmful code. We may moderate, remove, or refuse to display any User Content at our discretion, including to enforce these Terms and comply with law.

No Professional or Medical Advice

Content on the Site is provided for general information and educational purposes related to our mission. It does not constitute legal, tax, medical, or other professional advice. You should obtain appropriate professional advice for your specific circumstances.

Furthermore, content on this Site is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition!

If you think you may have a medical emergency, call your doctor or 911 immediately.

Disclaimers and Limitation of Liability

​Website Availability and Accuracy

THE SITE AND ALL CONTENT, MATERIALS, INFORMATION, SERVICES, AND PRODUCTS AVAILABLE THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE”BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, ARRIVAL PROJECT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. ARRIVAL PROJECT DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Arrival Project makes no representations or warranties regarding the accuracy, completeness, reliability, or currentness of any Content on the Site. Any reliance you place on such Content is strictly at your own risk. Arrival Project disclaims all liability and responsibility arising from any reliance placed on such Content by you or any other visitor to the Site, or by anyone who may be informed of any of its contents.

Third‑Party Services and Links

The Site may contain links to third-party websites, resources, or services that are not owned or controlled by Arrival Project. Arrival Project has no control over, and assumes no responsibility for, the content, privacy policies, practices, or availability of any third-party websites or resources. The inclusion of any link on the Site does not imply endorsement, approval, or affiliation by Arrival Project. You acknowledge and agree that Arrival Project shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any third-party websites or resources.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ARRIVAL PROJECT, ITS DIRECTORS, OFFICERS, EMPLOYEES, VOLUNTEERS, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH: (A) YOUR ACCESS TO, USE OF, OR INABILITY TO ACCESS OR USE THE SITE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SITE; (C) ANY CONTENT OBTAINED FROM THE SITE; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, WHETHER OR NOT ARRIVAL PROJECT HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE. 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF ARRIVAL PROJECT AND ITS DIRECTORS, OFFICERS, EMPLOYEES, VOLUNTEERS, AGENTS, AND AFFILIATES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO ARRIVAL PROJECT IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT LIABILITY FOR: (I) DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE; (II) FRAUD OR FRAUDULENT MISREPRESENTATION; OR (III) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE CALIFORNIA LAW, INCLUDING CALIFORNIA CIVIL CODE SECTION 1668. 

THE LIMITATIONS OF THIS SECTION SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

Indemnification

You agree to defend, indemnify, and hold harmless Arrival Project and its directors, officers, employees, volunteers, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to reasonable attorneys' fees and costs) arising from or in connection with: (a) your use of the Site; (b) your violation of any provision of these Terms; (c) your violation of any applicable law or regulation; (d) your violation of any third-party right, including without limitation any intellectual property, privacy, or proprietary right; or (e) any claim that your use of the Site caused damage to a third party. This defense and indemnification obligation will survive the termination of these Terms and your use of the Site.

Privacy Policy Integration

Your use of the Site is also governed by our Privacy Policy, which is available HERE and is hereby incorporated into these Terms by reference. The Privacy Policy describes how Arrival Project collects, uses, stores, and discloses personal information obtained through the Site, including information collected in connection with donations, event registrations, newsletter sign-ups, and other interactions with the Site. By using the Site, you consent to the collection and use of your information as described in the Privacy Policy. In the event of any conflict between these Terms and the Privacy Policy with respect to the collection, use, or disclosure of personal information, the Privacy Policy shall control.

Arrival Project’s data practices are designed to comply with applicable federal and state privacy laws, including but not limited to the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), and the California Online Privacy Protection Act (“CalOPPA”). For questions regarding our data practices or to exercise any rights you may have under applicable privacy law, please refer to our Privacy Policy or contact us at connect@arrivalproject.org

Governing Law and Dispute Resolution

​Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any choice-of-law or conflict-of-law rules or provisions that would cause the application of the laws of any other jurisdiction. 

​Informal Resolution; Binding Arbitration

Most concerns can be resolved informally by contacting us. Before initiating any formal dispute resolution proceeding, you agree to first contact Arrival Project in writing at [INSERT ADDRESS OR EMAIL] and to attempt in good faith to resolve any dispute informally for a period of not less than thirty (30) days. If we cannot resolve a dispute informally, you and we agree to resolve any claim, dispute, or controversy arising out of or relating to these Terms or the Site through binding individual arbitration administered by JAMS under its JAMS Streamlined Arbitration Rules and Procedures then in effect. The arbitrator shall have the authority to award any relief that a court of competent jurisdiction could award, except that the arbitrator shall not have the authority to award punitive or exemplary damages except where permitted by statute. Judgment on the arbitration award may be entered in any court having jurisdiction thereof.

The Federal Arbitration Act, 9 U.S.C. §§ 1–16, shall govern the interpretation and enforcement of this arbitration provision, notwithstanding any other choice-of-law provision in these Terms.

Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND ARRIVAL PROJECT EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION PROVISION MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS OR COLLECTIVE BASIS.

Small Claims Exception

Notwithstanding the foregoing, either party may bring an individual action in small claims court in Orange County, California, for disputes or claims within the jurisdictional limits of such court, provided that such action is not brought on a class, collective, or representative basis.

Equitable Relief

Nothing in this Governing Law and Dispute Resolution section will prevent either party from seeking injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

Changes to the Terms

Arrival Project reserves the right to revise, amend, or modify these Terms at any time and in its sole discretion. Any changes will be effective immediately upon posting the revised Terms on the Site, with the “Last Updated” date at the bottom of these Terms reflecting the date of the most recent revision. It is your responsibility to review these Terms periodically for changes. Your continued use of the Site following the posting of revised Terms constitutes your binding acceptance of such revised Terms. If you do not agree to the revised Terms, you must discontinue use of the Site immediately.

For material changes to these Terms that affect existing donation arrangements or that materially alter your rights under these Terms, Arrival Project will make reasonable efforts to provide notice through the Site, such as by posting a prominent notice on the homepage, prior to such changes becoming effective.

Accessibility

We are committed to making the Site accessible. If you need a reasonable accommodation or encounter an accessibility issue, please contact us at [accessibility email/phone], and we will work to assist you.

Geographic Restrictions

The owner of the Site is based in the State of California in the United States. We provide the Site for use only by residents of the United States who are physically located in the United States. We make no claims that the Site or any content of the Site is accessible or appropriate outside of the United States. Access to the Site may not be legal for certain persons or in certain countries. You may not access or otherwise use the Site from outside the United States. You are responsible for complying with all applicable laws. We make no representations, warranties, or claims regarding the compliance with European Union or any foreign country’s privacy or data security laws or requirements. We do not desire to process Personal Data of anyone outside of the United States, and do not otherwise intend to offer goods or services to or monitor the behavior of anyone outside of the United States. You represent and warrant that neither you nor your representatives will provide or otherwise make available to us Personal Data of an identified or identifiable person outside of the United States.

Miscellaneous Provisions

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms, and these Terms shall be construed as if such invalid, illegal, or unenforceable provision had never been contained herein. The remaining provisions shall continue in full force and effect, and the invalid or unenforceable provision shall be reformed to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.

Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices or policies published by Arrival Project on the Site, constitute the entire agreement between you and Arrival Project with respect to your use of the Site and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and Arrival Project relating to the subject matter hereof.

Waiver

No waiver by Arrival Project of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by Arrival Project to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms or any of your rights or obligations hereunder, in whole or in part, without the prior written consent of Arrival Project. Arrival Project may assign or transfer these Terms, in whole or in part, without restriction and without notice to you. Subject to the foregoing, these Terms shall be binding upon and inure to the benefit of the parties hereto and their respective successors and permitted assigns.

Force Majeure

Arrival Project shall not be liable for any failure or delay in performing any obligation under these Terms where such failure or delay results from any cause beyond Arrival Project's reasonable control, including but not limited to acts of God, fire, flood, earthquake, pandemic, epidemic, war, terrorism, labor disputes, government actions, power failures, Internet or telecommunications failures, or cyberattacks.

Headings 

The headings used in these Terms are for convenience of reference only and shall not affect the construction or interpretation of these Terms.

Electronic Communications

By using the Site, you consent to receiving electronic communications from Arrival Project. These electronic communications may include notices about the Site, donation receipts, and other information concerning or related to the Site and Arrival Project. You agree that all agreements, notices, disclosures, and other communications that Arrival Project provides to you electronically satisfy any legal requirement that such communications be in writing.

California Residents

If you are a California resident, in accordance with California Civil Code Section 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

Survival

All provisions of these Terms which by their nature should survive termination shall survive termination, including without limitation sections covering Intellectual Property, Disclaimers and Limitations of Liability, Indemnification, Governing Law and Dispute Resolution, and Miscellaneous Provisions.

How to Contact Us

If you have any questions about these Terms, please contact Arrival Project at:

Arrival Project 
8941 Atlanta Avenue, Suite 319 Huntington Beach, CA 92646
Phone: +1-310-990-3008
Email: Connect@arrivalproject.org
EIN: 32-0777967 

Please include your name, preferred contact method, and a description of your request.

Last Updated: 06/11/2026